Privacy Policy

Last updated: March 3, 2026

Who We Are

ListenUp is operated by LoopMind ("we", "us", "our"), based in Vancouver, Canada.

What We Collect

• Account info: Email address and password (hashed) when you register.
• Usage data: Text you submit for audio generation, generated audio files, and listening history.
• Billing data: Managed by Stripe. We do not store your credit card details.
• Analytics: Basic usage metrics (page views, feature usage) to improve the product.

How We Use Your Data

• To provide and improve the text-to-speech service.
• To manage your subscription and billing.
• To respond to support requests.

Third-Party Services

• Supabase: Authentication and database hosting.
• Stripe: Payment processing.
• ElevenLabs: Text-to-speech generation.
• Vercel: Application hosting.

Data Retention

Your data is retained while your account is active. You can delete your account and associated data by contacting us.

Your Rights

You can request access to, correction of, or deletion of your personal data at any time by emailing us.

Contact

Questions? Reach out via the feedback form on our Roadmap page.